Frequently Asked Questions
Find answers to common questions about our services
How does the account delivery process work?
After payment confirmation, you'll receive an email with login credentials and step-by-step instructions. The process includes:
- Immediate email delivery with account details
- Secure transfer protocol
- Recovery information removal
- Lifetime support access
What payment methods do you accept?
We accept various cryptocurrency payments:
- Bitcoin (BTC)
- Litecoin (LTC)
- Ethereum (ETH)
- Other major cryptocurrencies
All transactions are secured with blockchain technology.
Are these accounts safe from bans?
While we take extensive precautions, no account is 100% ban-proof. We recommend:
- Waiting 24-48 hours before playing
- Changing credentials immediately
- Avoiding suspicious activity patterns
- Not sharing account details
We provide a 7-day replacement guarantee for bans resulting from our transfer process.
Can I request specific stats or items on an account?
Yes! We offer custom account services. Contact us through our support channels with your requirements. Custom accounts may require:
- Additional time (1-2 weeks)
- Higher pricing based on requirements
- 50% deposit before work begins
What if I have issues with my account?
We provide lifetime support for all accounts purchased:
- Join our Discord server for real-time assistance
- Email support: [email protected]
- Response time: Under 12 hours
- Include your order ID for faster service
Do you offer refunds?
Refunds are handled on a case-by-case basis:
- No refunds after account delivery
- Refunds considered if we cannot deliver the account
- Bans resulting from our process qualify for replacement
- Chargebacks will result in permanent ban from our services